• Partner with VPs, department heads, and executive leadership to drive enterprise technology strategy, cybersecurity, risk management, and IT operations across the U.S., India, and Brazil.
• Led enterprise modernization of core platforms (CRM, HRIS, M365/Entra, endpoint management, DevOps, and data/analytics), improving cross-functional alignment, operational efficiency, and employee/member experience.
• Led Microsoft Teams Phone rollout across the U.S. and Brazil for Sales/BDMs and front-desk operations, implementing auto attendants and call queues to improve call routing, responsiveness, and visibility into inbound communication.
• Strengthened organizational security posture by enforcing company-wide MFA, enabling encrypted email controls, implementing identity threat detection and response (IDTR), and removing high-risk third-party and AI applications through improved tenant guardrails and policy enforcement.
• Centralized Identity & Access Management (IAM) by expanding SSO and SCIM-based automated provisioning, reducing manual access administration, minimizing lifecycle errors, and improving onboarding/offboarding security.
• Implemented dynamic security groups and transitioned teams away from shared user accounts by establishing functional shared mailboxes, improving access accountability and reducing access drift.
• Established IT governance standards for M365 and SharePoint, consolidating critical data, cleaning up unused groups/sites, and restricting uncontrolled group creation to prevent future sprawl.
• Deployed Microsoft Intune (Unified Endpoint Management) and architected device policies/configurations to standardize compliance and security enforcement, enabling end users to operate on fully managed, secure devices.
• Deployed secure remote access solutions (Tailscale and IPsec tunnels between Azure and HQ) to protect internal and development systems and enable compliant access for distributed teams.
• Improved operational efficiency and brand consistency by automating email signature deployment and enabling centralized messaging for campaigns and promotions.
• Launched an Azure-hosted, SSO-secured internal documentation and self-service platform to scale onboarding and improve knowledge access across departments.
• Initiated an enterprise password manager rollout to improve credential handling, reduce shared-access risk, and strengthen secure access practices across teams.
• Led data and analytics strategy to improve reporting accuracy, operational visibility, and forecasting capabilities across the organization.

• Led and mentored engineers through hands-on workshops in application security, automation, and infrastructure best practices, strengthening team capability and delivery quality.
• Owned reliability and security of production and development environments across the organization’s technology stack, ensuring scalable and compliant operations.
• Managed enterprise version control systems (VCS), including repository governance, access controls, and permission strategy to strengthen collaboration and reduce security risk.
• Established security policies, compliance controls, incident response process, and disaster recovery readiness to improve operational resilience and audit preparedness.
• Automated provisioning of compliant workstations for onshore and offshore employees, improving onboarding efficiency and reducing manual IT overhead.
• Advised leadership on application selection, budgeting, implementations, and onboarding to support business growth and operational effectiveness.

• Mentored developers (junior–senior) on modern data engineering practices to improve delivery speed.
• Built cloud data warehouse solutions and automated ingestion pipelines for real-time analytics.
• Developed API integrations to automate workflows and streamline vendor/client data exchange.
• Partnered with stakeholders to design scalable, compliant data systems aligned to business needs.
• Evaluated and deployed new technologies to solve project challenges efficiently and securely.
• Served as primary security administrator across systems, applications, and internal tooling.
• Created and enforced security SOPs to improve audit readiness and reduce risk.
• Integrated security platforms to strengthen monitoring, alerting, and threat visibility.

Tools & Skills: AWS · Azure · Terraform · Ansible · Docker · Kubernetes · GitHub · GitLab · Linux · Bitwarden · Wazuh · Grafana · Datadog · HubSpot · Paycom · Atlassian · Postman · Spacelift · Fivetran · Apache Airflow · Kestra · Matillion · Coalesce · DBT · Snowflake · Databricks · GCP · Python · AI/ML

• Developed and enhanced Golang applications to improve scalability, maintainability, and performance.
• Implemented Datadog monitoring, improving observability and reducing mean time to resolution (MTTR).
• Designed and deployed APIs and ETL integrations, reducing infrastructure costs and improving internal/client analytics accuracy.
• Partnered with product and operations teams to deliver secure, reliable features supporting business and compliance needs.
• Performed code reviews and provided feedback on security, efficiency, and engineering standards.

Tools & Skills: Golang · GitHub · GitLab · Datadog · Neo4j · CI/CD · Kubernetes · Linux · AWS

• Built and automated Informatica ETL pipelines powering 90% of reporting and audit readiness.
• Implemented PHI/PII encryption with security teams to meet HIPAA, CMS, and financial standards.
• Developed API-driven pipelines to load CMS exports into the enterprise warehouse, improving audit efficiency.
• Supported operations by troubleshooting and optimizing SQL/ETL workflows, improving reliability and throughput.
• Balanced competing priorities across Government Programs and Operations teams to meet delivery commitments.

Tools & Skills: Informatica · Linux · Bash Scripting · ERD · Data Architecture · Data Normalization

• Designed and deployed Informatica ETL solutions and Bash automations, reducing manual effort for business teams.
• Authored SOPs for development environments and applications, improving consistency and onboarding speed.
• Supported disaster recovery testing and continuity planning to improve system resilience and compliance readiness.
• Mentored interns and contractors on ETL best practices, accelerating ramp-up and delivery quality.
• Troubleshot and optimized SQL queries to improve reporting performance and reliability.

Tools & Skills: Informatica · Linux · Bash Scripting · Data Governance · SQL Optimization · Workflow Automation